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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karri Burkhart

February 21, 2025

5  out of  5
rating by Karri Burkhart
"I cannot recommend the Bruce Oyler State Farm Insurance Agency highly enough, and a huge part of that is due to Sheri Sidebottom. Sheri is fantastic! Her prompt, courteous help make navigating insurance easy. She's knowledgeable, efficient, and truly cares about her clients. Highly recommend!""
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Lisa Mccoy

February 13, 2025

5  out of  5
rating by Lisa Mccoy
"The team always goes above and beyond! We are so happy with this office. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our team and the service you received. Going above and beyond for our clients is what we strive for, and your recommendation means the world to us. We look forward to seeing you again soon!"
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cj martindale

February 12, 2025

5  out of  5
rating by cj martindale
"I switched over to this location after moving, and connected with Cyril. Instantly, Cyril was incredibly helpful and honest. He had no prove-it energy, and made me feel very heard. He even recommended things for me that I didn’t know existed. This made me feel confident that I was taken care of."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with Cyril. Our team is dedicated to providing honest and helpful service, and it’s great to know that you felt heard and well taken care of. We’re thrilled to have you with us and look forward to continuing to support you in the future!"
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Jacob Cook

February 7, 2025

5  out of  5
rating by Jacob Cook
"Outstanding customer service from Bruce Oyler's office. I get an answer every time I call or email. Sheri is my account manager and I couldn't be happier to have a rep that actually cares about me as a client and has even gotten to know my family. I don't feel like I'm just a number to them. I highly recommend their office!"
We responded:
"Thank you so much for your amazing feedback! We’re delighted to hear that you’ve had such a positive experience with Bruce Oyler's office and that Sheri has made such an impact on your experience. Building strong relationships with our clients is a top priority for us, and it’s wonderful to know that you feel valued and cared for. We truly appreciate your recommendation and look forward to continuing to serve you and your family!"
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Dave Murrow

February 7, 2025

5  out of  5
rating by Dave Murrow
"Bruce’s office has been very responsive and courteous very the years we have had State Farm insurance. They have helped through incidents both large and small. The staff is energetic and knowledgeable, and really helps us understand what to do when claims are transferred to the national office."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Bruce’s office over the years. Our team is dedicated to providing responsive and courteous service, and it’s great to know that we’ve been able to assist you through both large and small incidents. We appreciate your trust in us and look forward to continuing to help you navigate your insurance needs!"
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Lamia Hafez (Lonnie)

February 4, 2025

5  out of  5
rating by Lamia Hafez (Lonnie)
"I can’t say enough good things about Cyril!! he has been there for me through not just one, but two moves.. first within Colorado and then my big move to Texas. From day one he was always incredibly helpful and knowledgeable and dedicated to making sure I had the best coverage. Even when he knew I was leaving the state and wouldn’t be able to remain his client. His level of service never changed. He still went above and beyond to ensure everything was in place and that my transition was smooth. His professionalism and genuine care for his clients are unmatched. It’s rare to find someone so committed. Cyril is by far the best insurance agent out there!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experiences with Cyril. He truly goes above and beyond for his clients, and it’s fantastic to know that he was there for you during both of your moves. His dedication to ensuring you had the best coverage, even as you transitioned out of state, truly reflects his professionalism and genuine care. We’re lucky to have Cyril on our team, and we appreciate your kind words and trust in us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Yancey Warnock

January 18, 2025

5  out of  5
rating by Yancey Warnock
"Thank you to Bruce and Sarah for providing exceptional service. By moving from American Family to State Farm, you saved us a ton on our Home, Auto, and Umbrella policies. On top of that, the experience was completely painless. I HIGHLY recommend Oyler Insurance Agency!"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that Bruce and Sarah were able to provide you with exceptional service and help you save on your Home, Auto, and Umbrella policies. Our goal is to make the transition as smooth and painless as possible, and it’s wonderful to know we succeeded! We truly appreciate your high recommendation and look forward to serving you for all your insurance needs in the future!"
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Marcia Vickerman

March 29, 2024

5  out of  5
rating by Marcia Vickerman
"I called to get a quote for our homeowners and auto insurance. Lori was friendly, professional and very thorough in explaining different options. She was very helpful, explaining which endorsements made sense for us and went the extra mile to get the documentation we needed for discounts. Highly recommend this agency!"
We responded:
"Marcia- thank you so much for your 5 star review! Lori is very passionate about her job here, and I am glad it shows in her customer service. We appreciate your loyalty to our business, thank you! "
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Lori Higdon

January 11, 2024

5  out of  5
rating by Lori Higdon
"I’ve had the pleasure of knowing Bruce Oyler - State Farm Insurance Agency and his team and I can’t recommend them highly enough. Every interaction with their office has been marked with kindness, helpfulness, and a level of expertise that puts them head and shoulders above the rest. In a world saturated with insurance agencies and agents, finding the right one can be a daunting task. My experience working with Bruce Oyler, Sarah, and his team has been nothing short of exceptional. Whether it’s auto insurance, home/condo insurance, renters insurance, or life insurance, they have proven themselves to be knowledgeable and reliable advisors. I would not hesitate to refer anyone in need of insurance services to Bruce Oyler - State Farm Insurance. Thank you for being such a delight to work with all these years! 10-stars for you!"
We responded:
"Lori thank you so much for the kind review! We pride ourselves on customer service and are so happy to hear you enjoy our services- thank you for your continued support of our business "
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Dylene Oberg

November 17, 2023

5  out of  5
rating by Dylene Oberg
"We had questions, so we just walked into our local State Farm office. Lori invited us in, and treated us like welcomed friends. She answered all our questions, updated needed information, and sent a form on our behalf. Shortly thereafter, we had an appointment with our preferred garage for an evaluation of hail damage. She checked on an ongoing roof replacement evaluation and listened carefully to any concerns we might have. This was such a positive experience."
We responded:
"Thank you so much for the 5 star review Dylene- we are grateful for customers like you! I am so glad Lori was able to help you navigate the claims process with ease "
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Donald Hebert

September 19, 2023

5  out of  5
rating by Donald Hebert
"Exceptional service is something more rare than a unicorn, that is unless you have Bruce and his awesome team for your insurance needs. I found them by accident 11 years ago by searching for the closest agent to where I worked. Since the first day I reached out to them I’ve been treated like a VIP customer. Just today I was reminded again of how lucky I am, Sheri took care of my broken windshield in less than 24 hours after sending her a five word email. The 24 hours struck me, most people would be blown away by that alone. The fact is if I responded quicker to her return message, it would have been replaced that day. Thank you Bruce, Sheri and the team for truly amazing service!!"
We responded:
"Thank you Donald so much for your continued loyalty to our office. We appreciate you and all you do for us!"
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Jesse Quandt

September 13, 2023

5  out of  5
rating by Jesse Quandt
"I wanted to say thank you to Bruce and Lori. They have been great to us. We were customers of USAA for 17 years and they helped me find a policy that was identical to my policy for less money. I’m excited to be able to bundle my home policy with auto as well. The customer service from Bruce and Lori have been amazing. I would Highly recommend talking with them about new policies they could save you money and have a personal connection with you."
We responded:
"Thank you so much Jesse for your review- we are so happy to have you at our office and look forward to continue working with you! "
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Kalli Burkhart

August 31, 2023

5  out of  5
rating by Kalli Burkhart
"Sarah and Sheri are both very kind and are so helpful. Anytime I have a question they always get back in a timely and professional manner. They are also very knowledgeable. I trust them to help me make all my insurance decisions. Highly recommend!!"
We responded:
"Thank you for the kind review Kalli. We pride ourselves on customer service and are so grateful for amazing customers like you! "
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Noel McGuire

August 31, 2023

5  out of  5
rating by Noel McGuire
"I have been working with Sarah Donaghy directly at this office for a couple of years now and I have never been more taken care of! From keeping me locked in at a great auto insurance rate to helping to efficiently insure my business, I have never felt more secure with my policies! Sarah and the team at this office are a shining image of excellent customer service, I will forever work with this team and refer them to others!"
We responded:
"Thank you so much for the 5 star review Noel! We appreciate your loyalty to our business and the continued referalls! Working with customers like you is the best part of our job "
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Holly Torres

February 14, 2023

5  out of  5
rating by Holly Torres
"Bruce is a genuinely great guy who cares about his customers and always willing to go the extra mile! Highly recommend Bruce to anyone looking to get insurance!"
We responded:
"Thank you so much for the 5 star review Holly! We appreciate your business!"
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Julia Nofsinger

December 14, 2022

5  out of  5
rating by Julia Nofsinger
"I have been with Bruce Oyler's office for over 20 years! They have covered my renters, life, and auto insurance. They have been incredibly responsive, talked me through quotes, options, and answered all my stupid questions.The last few years I have worked primarily with Julie, who has been wonderful! When I got married my husband and I had to decide between his insurance and State Farm. His was slightly less expensive, but when it came down to service there was no comparison. His insurance did very little when a car hit him. In contrast, Bruce Oyler's office has called me middle of the night to make sure I was safe after an accident and and checked on me when fires were close to my home. When my son was born I received a personalized card from the whole office congratulating me. This is more than insurance, these are allies in life."
We responded:
"Thank you so much for your continued loyalty to our office! We appreciate amazing customers like you "
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Emily Obermeyer

November 16, 2022

5  out of  5
rating by Emily Obermeyer
"I have been with this office for over 10 years, they are always so helpful and efficient with any requests. Always kind - Lori and Julie are the names I remember. Thank you for being the best!!"
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Johnny olmedo

June 22, 2022

5  out of  5
rating by Johnny olmedo
"LORI, YOU ARE ALWAYS SO HELPFUL PROFESSIONAL KIND AND INFORMATIVE. I WANT TO THANK YIU FOR ALL THAT YOU DO. AS A CUSTOMER OF OVER 10 YEARS , YOU REALLY shifted us in our time of need. Thank for being at the office"
We responded:
"Thank you so much Johnny! Lori is a true professional and I am so glad she was able to assist. We appreciate your loyalty to our office and State Farm!"
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Richard Crawford

May 27, 2022

5  out of  5
rating by Richard Crawford
"The team was extremely helpful in my moment of urgent need. They were very helpful knowledgeable, responsive, and attentive. They responded quickly and went over to assist me with the claim that I made. I would highly recommend Bruce Oyler!!"
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Jim Murlowski

April 25, 2022

5  out of  5
rating by Jim Murlowski
"A welcome surprise. A friend suggested that I consider working with Bruce and his team. I was skeptical because my previous experience with full-service, big name insurance companies like State Farm was that they were significantly more expensive than the cheaper web-service based companies like Geico, USAA, and Progressive. I was pleasantly surprised to find out that their quote, for identical coverage, was VERY competitive. The quoting process was painless and timely. Bruce has a great team of experienced professionals that does a superior job servicing their clients. Highly Recommend!"
We responded:
"Thank you for your review Jim! We appreciate your business and are so glad we could help you with your insurance needs!"
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Ashley Reisman

December 1, 2021

5  out of  5
rating by Ashley Reisman
"Sherri has been great to work with! She makes everything so easy, and is incredibly quick to reply whenever I have questions. Couldn't be more satisfied!"
We responded:
"Thank you Ashley- we appreciate your business! We have been so grateful to have amazing customers like you in our office for so many years."
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Samantha V

October 1, 2021

5  out of  5
rating by Samantha V
"I have never felt so well taken care of before. Sheri and the rest of the team are amazing. Any question that I have, they are there in a timely manner to assist me. She has helped me every step of the way with every question to make sure that I have the right coverage for my needs. I cannot recommend these people enough! I have even heard from other professionals that they have never encountered such wonderful agents before. 10/10 recommend!!!"
We responded:
"Samantha- thank you so much for your kind words! Sheri is the best of the best and I am so glad to hear she has taken such good care of you! We are so lucky to have amazing customers like you be part of our State Farm family."
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Kristy Hoover

September 5, 2021

5  out of  5
rating by Kristy Hoover
"Bruce, Sheri, and the whole office provide the highest level of customer service I've ever experienced in the insurance industry. Now, I'd say I'm biased because my son once worked for Bruce. While Bruce was an amazing mentor and positive role model to my son, and he considered Sheri his other mother, I've remained because of their personal service. Trust me, I would not have stayed after my son moved on, if they weren't exceptional. I've had many questions over the past 8+ years and I get a quick response to meet my needs. You need extended insurance to cover a rental car? Done. Are you covered if____? Answer provided. I wish many of the doctor's offices I've visited had this level off care, competence, and compassion. js it's rare. I'm moving to South Dakota this coming week and will truly miss everyone I've known at this office. I would be remiss if I didn't share how their level of customer service goes above and beyond. They care. I can only hope I find an office in SD with the same top notch level of customer service. Thank you for the many years of making me feel more like family than just a client. Best wishes to you all. ❤️"
We responded:
"Kristy- thank you so much for your review! We will miss having you in our office and wish you best on your future endeavors in SD- we appreciate amazing customers like you that make our jobs worth it! Thank you for your loyalty over the years!"
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Mike

August 13, 2021

5  out of  5
rating by Mike
"Thank you to Bruce and the state FARM team."
We responded:
"Thank you for your business Mike!"
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Schuyler Cayton

June 4, 2021

5  out of  5
rating by Schuyler Cayton
"Bruce, Sheri and the entire staff at the Oyler agency offer an unparalleled level of experience and service. They take a team approach to service their clients insurance needs. They are proactive , they are there when things change and you know they will be there when you need help the most. Cant say enough -- Truly a Five Star operation!"
We responded:
"Thank you so much for the kind words Schuyler! We are so grateful to have such loyal, wonderful customers like you! We truly appreciate your business."