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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Homenet AV

November 21, 2025

5  out of  5
rating by Homenet AV
"Incredible Office, and Service! They stand behind their services and products! Sheri is an awesome agent who knows everything about what you need, and what you don't! Not sure of the other posters who have had issues, however, even if they did make a mistake they will take care of you! Communications are excellent! Always there when I needed them! Again! Sheri has taken extremely good care of me and my family over the years. I highly recommend this office!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Sheri and our team have consistently provided you and your family with exceptional service and support. Your kind words about our communication and commitment mean a great deal to us. We truly appreciate your trust and recommendation, and we look forward to continuing to serve you for many years to come!"
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Benjamin Beavers

November 21, 2025

5  out of  5
rating by Benjamin Beavers
"I had an outstanding experience working with Bruce Oyler's office. From start to finish, the team was professional, attentive, and genuinely caring. Cyril went above and beyond to ensure I understood all my insurance options and helped me find the perfect coverage to fit my needs. His expertise and friendly demeanor made the entire process smooth and stress-free. I highly recommend Bruce Oyler State Farm to anyone looking for reliable insurance and exceptional customer service. Thank you Cyril for your incredible support!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re delighted to hear that Cyril and the entire team at Bruce Oyler State Farm provided you with professional, attentive, and caring service. It’s wonderful to know that Cyril’s expertise and dedication made your insurance experience smooth and stress-free. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs!"
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Jalen Neeley

November 20, 2025

5  out of  5
rating by Jalen Neeley
"Sarah and Bruce were great about getting me switched from a family insurance plan to an affordable single plan. It was seamless and as easy as one call. Would highly recommend their services!"
We responded:
"Thank you so much for your fantastic review! We’re glad to hear that Sarah and Bruce made switching to your new insurance plan seamless and easy. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs in the future!"
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Dale Roberts

November 20, 2025

5  out of  5
rating by Dale Roberts
"Bruce and his staff have always provided prompt, friendly, and honest service. They have helped me in numerous situations in the ever changing world of home insurance and auto insurance. Thank you team Oyler!"
We responded:
"Thank you for your wonderful review! We’re grateful for your continued trust and are glad to hear that Bruce and the team have consistently provided you with prompt, friendly, and honest service. It’s our pleasure to support you through the ever-changing world of home and auto insurance. Thank you for being a valued part of Team Oyler!"
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Josh Wiggins

November 19, 2025

1  out of  5
rating by Josh Wiggins
"Had policies with State Farm for over 20+ yrs and never have I dealt with what I’m dealing with now. They changed my due date from the end of the month suddenly to today. Never approved by me, double charged me today as well. Contacted agent and they confirmed it was their error and basically said I would need to contact my bank there is nothing they can do. Seems like great business practices and a “Good Neighbor”."
We responded:
"Josh- We sincerely apologize for the billing errors you experienced. You are correct that a glitch in our new billing system caused both the past due October payment and the current November payment to be processed earlier than expected. Once our office was made aware of this, we promptly refunded both the early November payment and the outstanding October amount. We also offered to pay any overdraft fees you may have incurred. We understand that this situation has been frustrating, and we regret that our resolution did not meet your expectations. Please know that we value your business and appreciate the many years you have been with us. Thank you for your understanding, and we wish you all the best moving forward"
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Jessica Lenahan

November 11, 2025

5  out of  5
rating by Jessica Lenahan
"Bruce Oyler State Farm has been hands down, the best insurance I've ever experienced. They do everything in their power to make sure their customers are taken care of. I highly recommend them."
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Jill Rickard

October 29, 2025

5  out of  5
rating by Jill Rickard
"I recently made the change to Bruce Oyler - State Farm after 20+ years at Progressive. I left Progressive because of their constant and unreasonable increases on Homeowners Insurance premiums, especially when I’ve never made a claim. Not only do I appreciate the substantial savings I’m getting, I really appreciate the opportunity to easily speak to a live human being and to have a specific individual who is dedicated to my account and knows me when I call. Working with Cyril has been great even in just getting started. He takes the time to answer my questions, replies to calls and emails timely, and is very personable. My son recommended him for all these same reasons and I’m so glad he did. I’ve already recommended my other kids contact Cyril when it’s time for them to renew their insurance."
We responded:
"Thank you so much for sharing your experience and for choosing our office! We’re truly grateful for your trust, especially after such a long time with another provider. It means a lot to hear that Cyril has been helpful, responsive, and personable from the very start—that’s exactly the kind of service we strive to provide. We’re delighted that you’re seeing substantial savings and enjoying the peace of mind that comes with having a dedicated agent who knows you personally. Please don’t hesitate to reach out anytime, and thank you again for recommending us to your family. We look forward to continuing to serve you!"
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Dyani Dussault (Ursa Organization)

October 3, 2025

5  out of  5
rating by Dyani Dussault (Ursa Organization)
"Astonishingly helpful team. Very good at reviewing all of my options and recommending the best course of action, even if it hurts their bottom line. Bruce's staff is integrous, punctual, and friendly. I am so glad that I spoke to them, and I'm overjoyed to be saving about $100 a month on auto insurance with them!"
We responded:
"Thank you so much for your kind and thoughtful review! We’re truly grateful for your trust and are delighted to hear that our team could help you find the best options, even when it meant putting your interests above all else. Bruce and the entire staff take pride in being integrous, punctual, and friendly, so your words mean a lot to us. It’s wonderful to know you’re saving about $100 a month on your auto insurance — that’s exactly the kind of outcome we strive for. Please don’t hesitate to reach out if you ever need anything else. Thanks again for choosing us!"
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Debbie Gaylinn

September 19, 2025

5  out of  5
rating by Debbie Gaylinn
"I have had insurance through Bruce Oyler's office for 30 years now! I love how there are real people I can talk to at any time and the employees seem to stick around a long time. I recently was rear ended and my car was totalled, so this was the first time I've really had to deal with anyone outside of this office, but they were all super helpful people as well and I feel like I was treated fairly. The local office also called to check in a couple of times, which was just really nice. I recommend this office to anyone I talk to!"
We responded:
"Thank you so much for your kind words and for trusting Bruce Oyler's office with your insurance needs for the past 30 years! We're thrilled to hear that our team has been a consistent and helpful presence for you, especially during a difficult time like your recent accident. Providing personal, attentive service is something we truly value, and it means a lot to know it made a difference for you. We appreciate your recommendation and look forward to continuing to serve you for many years to come!"
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Katherine Iosif

September 15, 2025

5  out of  5
rating by Katherine Iosif
"This office is wonderful. Every member of staff is extremely responsive and highly skilled in ways that transport you back to a time when service providers were eager to help and determined to ensure that you got what you needed. Also, it's a beautiful space to visit in person, which just adds to the experience of feeling like you are connected to an agency that is comforting and solid. I moved out of state, and I will miss this office!"
We responded:
"Thank you so much for your thoughtful and heartfelt review! We're delighted to hear that our team’s dedication to personalized, attentive service has left such a positive impression on you. It means a lot to us that you felt connected and comfortable in our office space as well. While we’ll certainly miss having you nearby, please know that we’re always here to support you no matter where you are. Wishing you all the best in your new location, and thank you again for being such a valued part of our community!"
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Gabrielle Lumkes

September 10, 2025

5  out of  5
rating by Gabrielle Lumkes
"This is an amazing State Farm office! The staff is incredibly responsive and always very kind. They always answer calls or call back right away and have made the auto insurance process so easy for our family. If I could give more than 5 stars I would! :)"
We responded:
"Thank you so much for your wonderful review and kind words! We're thrilled to hear that our team has made the auto insurance process easy and that you’ve experienced such responsive and friendly service. Your support means a lot to us, and if we could give you more than 5 stars for being such a great client, we absolutely would! We're here anytime you need us and look forward to continuing to serve your family."
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Tiffany Kohl

August 23, 2025

2  out of  5
rating by Tiffany Kohl
"If you enjoy being insulted, talked down to, and treated like an idiot, this is the agency for you. I was a customer at this office for many years. They dropped me as a customer due to pure sexism disguised as my daughter getting into too many accidents. I got a divorce and they choose my ex-husband over me as their customer. For example, my ex husband told them not to talk to me so when I called to ask if my son had roadside assistance they would not disclose this information to me. This was when I was STILL THEIR CUSTOMER . Bruce (when you can reach him) seems like a nice enough guy but the female women who work in his office (not licensed agents) are usually who you talk to and they are like means girls from high school on a power trip. So incredibly rude and condescending to me over the course of many phone calls. I literally had to listen to them sigh and say “Tiffany we have already explained this,” as if I were an idiot. No way I will EVER be a State Farm customer again."
We responded:
"Hi Tiffany, Thank you for sharing your feedback. We’re genuinely sorry to hear that you felt this way about your experience with our agency. We’d like to clarify that you have not been a customer of our office for over a year now. During the time you were with us, we always aimed to provide service in accordance with State Farm’s standards, as well as legal and privacy regulations. In situations involving divorce or multiple parties on a policy, we are required to follow strict privacy laws, which can limit the information we are permitted to share without proper authorization. We understand how this can be frustrating, but our priority is always to protect the privacy and security of all of our customers. Additionally, we want to assure you that all team members in our office are fully licensed professionals. While we regret that any interactions made you feel disrespected, we take this feedback seriously and continue to work hard to ensure every customer feels valued and heard. We’re grateful for the years you were with our agency and we wish you nothing but the best moving forward. — Bruce Oyler "
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Andrew Weiss

July 17, 2025

5  out of  5
rating by Andrew Weiss
"Helpful and friendly staff. Very prompt communication"
We responded:
"Andrew- thank you so much for the review! We appreciate our customers and look forward to continue working with you! "
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Gerard Langhuoth

June 27, 2025

5  out of  5
rating by Gerard Langhuoth
"Bruce and his fabulous team have taken care of all my homes and cars’ insurance needs for about 15 years and I’m looking forward to working with the. For 15 more. I love that they’re local and always ready to help with policy changes, adding a car, claims, all of it. I’m a realtor and I’ve referred countless clients of mine and they’re all happy as well. If you’re searching for a SOLID local, welcoming place for all your insurance needs, stop and call them today!"
We responded:
"Hi Gerard, Thank you so much for your incredibly kind words and for trusting our team with your insurance needs for the past 15 years! We're truly grateful for your loyalty and for referring so many of your clients to us—it means the world to know we've been able to provide the support and service you all deserve. Being a local business, it's important to us to build strong, lasting relationships with wonderful customers like you. We’re excited to continue working with you and your fabulous team for many more years to come. If you ever need anything, you know we’re just a call away!"
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Brian Baczewski

June 26, 2025

5  out of  5
rating by Brian Baczewski
"I have been a client for nearly 20 years on a range of products. The service is the best and my needs are continually met time and time again. I cant say enough great things about the entire team. Everyone is a pleasure to work with and I look forward to another 20 years of coverage."
We responded:
"Hi Brian- Thank you so much for your wonderful review and for being such a loyal client for nearly 20 years! It’s truly an honor to have the opportunity to serve your insurance needs over such a long time. We’re delighted to hear that our team has consistently met your expectations and made the experience a positive one. Your kind words mean a lot to all of us, and we look forward to continuing to support you for many more years to come. Here’s to another 20 years of great service and coverage!"
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Randy Goddard

June 26, 2025

5  out of  5
rating by Randy Goddard
"I have been doing business with Bruce Oiler since he started and he has always done a great job taking care of anything I have needed he has treated me like family I would recommend him to anyone needing insurance. Thank you Bruce and all of the rest of you"
We responded:
"Hi Randy! Thank you so much for your heartfelt review and for your continued trust since we first started! We’re truly grateful to have clients like you who feel like family to us. Myself and the entire team are committed to providing the best care and service possible, and it means a lot to hear that reflected in your experience. We appreciate your recommendation and look forward to being here for all your insurance needs for many years to come!"
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Bill Smith

June 26, 2025

5  out of  5
rating by Bill Smith
"Long time customer and very satisfied! We have had a two claims over the years. Very easy to deal with. All work and forms completed promptly and payment made without delay. Both cases our problem was solved quickly with no additional out of pocket cost. The team is terrific to deal with! We bundle our coverage and highly recommended."
We responded:
"Hi Bill, Thank you so much for your continued trust and for sharing your positive experience with us! We’re glad to hear that your claims were handled smoothly and promptly, and that our team was able to make the process easy for you. It means a lot to know that bundling your coverage with us has been a great fit. Your recommendation is truly appreciated, and we look forward to continuing to serve you for many years to come!"
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Lester Binegar

May 29, 2025

5  out of  5
rating by Lester Binegar
"I have been with Bruce Oyler and his team for 30 years. They provide homeowners, renters, Auto, and even cover my E bikes With their policies. Nothing but wonderful service and a few claims that I’ve made have been handled extremely fairly and efficiently. I’ve also priced check them over the years and have always found their policies to be priced better than other. I can’t Say enough, good things about them."
We responded:
"Thank you so much for your incredible 5-star review! We are truly grateful for your loyalty over the past 30 years and thrilled to hear that you’ve had such positive experiences with our team. It’s wonderful to know that our policies have met your needs, from homeowners to E-bikes, and that we’ve been able to assist you fairly and efficiently with your claims. We always strive to provide competitive pricing and exceptional service, so your kind words mean a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for your support!"
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Karri Burkhart

February 21, 2025

5  out of  5
rating by Karri Burkhart
"I cannot recommend the Bruce Oyler State Farm Insurance Agency highly enough, and a huge part of that is due to Sheri Sidebottom. Sheri is fantastic! Her prompt, courteous help make navigating insurance easy. She's knowledgeable, efficient, and truly cares about her clients. Highly recommend!""
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Sheri. She truly is a valuable member of our team, and we’re glad her knowledge and dedication made navigating your insurance needs easier. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best service possible! If you ever need anything else, please don’t hesitate to reach out."
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Lisa Mccoy

February 13, 2025

5  out of  5
rating by Lisa Mccoy
"The team always goes above and beyond! We are so happy with this office. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our team and the service you received. Going above and beyond for our clients is what we strive for, and your recommendation means the world to us. We look forward to seeing you again soon!"
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cj martindale

February 12, 2025

5  out of  5
rating by cj martindale
"I switched over to this location after moving, and connected with Cyril. Instantly, Cyril was incredibly helpful and honest. He had no prove-it energy, and made me feel very heard. He even recommended things for me that I didn’t know existed. This made me feel confident that I was taken care of."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with Cyril. Our team is dedicated to providing honest and helpful service, and it’s great to know that you felt heard and well taken care of. We’re thrilled to have you with us and look forward to continuing to support you in the future!"
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Jacob Cook

February 7, 2025

5  out of  5
rating by Jacob Cook
"Outstanding customer service from Bruce Oyler's office. I get an answer every time I call or email. Sheri is my account manager and I couldn't be happier to have a rep that actually cares about me as a client and has even gotten to know my family. I don't feel like I'm just a number to them. I highly recommend their office!"
We responded:
"Thank you so much for your amazing feedback! We’re delighted to hear that you’ve had such a positive experience with Bruce Oyler's office and that Sheri has made such an impact on your experience. Building strong relationships with our clients is a top priority for us, and it’s wonderful to know that you feel valued and cared for. We truly appreciate your recommendation and look forward to continuing to serve you and your family!"
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Dave Murrow

February 7, 2025

5  out of  5
rating by Dave Murrow
"Bruce’s office has been very responsive and courteous very the years we have had State Farm insurance. They have helped through incidents both large and small. The staff is energetic and knowledgeable, and really helps us understand what to do when claims are transferred to the national office."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Bruce’s office over the years. Our team is dedicated to providing responsive and courteous service, and it’s great to know that we’ve been able to assist you through both large and small incidents. We appreciate your trust in us and look forward to continuing to help you navigate your insurance needs!"
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Lamia Hafez (Lonnie)

February 4, 2025

5  out of  5
rating by Lamia Hafez (Lonnie)
"I can’t say enough good things about Cyril!! he has been there for me through not just one, but two moves.. first within Colorado and then my big move to Texas. From day one he was always incredibly helpful and knowledgeable and dedicated to making sure I had the best coverage. Even when he knew I was leaving the state and wouldn’t be able to remain his client. His level of service never changed. He still went above and beyond to ensure everything was in place and that my transition was smooth. His professionalism and genuine care for his clients are unmatched. It’s rare to find someone so committed. Cyril is by far the best insurance agent out there!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experiences with Cyril. He truly goes above and beyond for his clients, and it’s fantastic to know that he was there for you during both of your moves. His dedication to ensuring you had the best coverage, even as you transitioned out of state, truly reflects his professionalism and genuine care. We’re lucky to have Cyril on our team, and we appreciate your kind words and trust in us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Yancey Warnock

January 18, 2025

5  out of  5
rating by Yancey Warnock
"Thank you to Bruce and Sarah for providing exceptional service. By moving from American Family to State Farm, you saved us a ton on our Home, Auto, and Umbrella policies. On top of that, the experience was completely painless. I HIGHLY recommend Oyler Insurance Agency!"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that Bruce and Sarah were able to provide you with exceptional service and help you save on your Home, Auto, and Umbrella policies. Our goal is to make the transition as smooth and painless as possible, and it’s wonderful to know we succeeded! We truly appreciate your high recommendation and look forward to serving you for all your insurance needs in the future!"